Are purchases made in our NOOZ stores covered by the warranty?Updated 3 hours ago

Yes! If you bought your glasses in one of our own NOOZ stores within the last two years, you can contact us directly with proof of purchase.

To help us quickly identify the issue, please include photos of your glasses.

Once we receive all the information and your claim meets the warranty conditions, we’ll send you a coupon for the value of the damaged item so you can order a new pair on our website.

Shipping costs are the customer’s responsibility.

This process applies only to purchases made in our own NOOZ stores. For purchases from an independent reseller, please contact the store where you bought your glasses directly for warranty support.